> ## Documentation Index
> Fetch the complete documentation index at: https://docs.teamfollowup.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Use the public API base URL: https://api.teamfollowup.ai/api.
> Authenticate public API requests with Authorization: Bearer YOUR_API_KEY.
> Use product-owned terms: agents, calls, campaigns, contacts, phone numbers, billing, and configuration.

# Going live

> Every campaign starts paused. Here's how to check it, test it, and turn it on safely.

A new campaign is **paused**. It won't call a single person until you turn it on.
This is a feature, not a limitation. It means you can build everything, look it
over, and test it, all with zero risk of a surprise call going out.

When you're ready, you flip one switch to go live. But flip it on purpose, after a
quick check.

## The pre-flight checklist

Before you go live, make sure the basics are in place. The system checks most of
these for you and won't let a campaign go live if something's missing.

<Steps>
  <Step title="There's someone to call">
    Your entry tag is set, so people can actually join the list. An outbound
    campaign needs at least one entry tag. See [Who gets called](/campaigns/audience).
  </Step>

  <Step title="There's a number to call from">
    A caller ID is attached. See [The phone number](/campaigns/phone-numbers).
  </Step>

  <Step title="The extras your type needs">
    A booking agent needs a calendar connected. A scheduled dialer needs its
    calling rhythm set. The system tells you if one is missing.
  </Step>

  <Step title="Your hours are sane">
    Your calling window and timezone rule are set the way you want. See
    [When and how often](/campaigns/scheduling).
  </Step>
</Steps>

## Test before you trust

Don't let the first real call be the first call you've ever heard. Fire a test
call to yourself first. Listen to it like a customer would:

* Does the opening line sound like a person?
* Does the agent handle a "no" gracefully?
* Does it hit the goal without being pushy?
* Does the right follow-up happen after you hang up?

Fix what sounds off, then test again. A few minutes here saves a lot of awkward
calls later.

## Flip it on

Once it checks out, switch the campaign live. Now, when someone gets your entry
tag and it's inside your calling hours, the agent starts dialing.

<Tip>
  Going live isn't one-way. You can pause a campaign any time, make changes, and
  turn it back on. Start small, watch the first real calls, and scale up once
  you're happy.
</Tip>

## Keep an eye on it

After you go live, watch the early calls. Read a few call summaries, check the
outcomes, and see whether the right follow-up fired. The first day of real calls
teaches you more than any amount of setup. Adjust, and let it run.